Terms and conditions

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE

These terms (together with the documents referred to in these terms) tell you the rules for using our website www.rud.co.uk (our site), whether as a guest or a registered user. Use of our site includes accessing, browsing, registering to use our site or accessing our online services.

Please read these terms of use carefully before you start to use our site, as these will apply to your use of our site. We recommend that you print a copy of the terms for future reference.

By using our site, you confirm that you accept these terms and that you agree to comply with them.

If you do not agree to these terms, you must not use our site.

Other applicable terms

These terms of use refer to the following additional terms, which also apply to your use of our site:

  • Our Privacy Policy ([LINK TO PRIVACY POLICY]), which sets out the terms on which we process any personal data we collect from you, or that you provide to us.
  • Our Acceptable Use Policy ([LINK TO ACCEPTABLE USE POLICY]), which sets out the permitted uses and prohibited uses of our site. When using our site, you must comply with this Acceptable Use Policy.
  • Our Cookie Policy ([LINK TO COOKIE POLICY]), which sets out information about the cookies on our site.

If you purchase products from our site, our terms and conditions of supply will apply to your purchase ([LINK to SUPPLY TERMS]).

Who we are and how to contact us

Our site is operated by RUD Chains Limited (We). We are a limited company registered in England and Wales under company number 01104572 and our registered office is at Units 10-14, John Wilson Business Park, Thanet Way, Whitstable, Kent, CT5 3QT. Our VAT number is 316799617.

You can contact us by telephone on 01227 276611 or by writing to us at sales@rud.co.uk or RUD Chains Limited, Units 10-14, John Wilson Business Park, Thanet Way, Whitstable, Kent, CT5 3QT.

Changes to these terms

We may make changes to these terms at any time by amending this page.

Please check this page from time to time to take notice of any changes we have made, as they are legally binding on you.

Changes to our site

We may update our site from time to time and change its content to reflect changes to our products and the needs of our customers, and to improve the user experience of our site.

We do not guarantee that our site, or any content on it, will be free from errors or omissions.

Accessing our site

Unless you are purchasing products via our site which require you to pay a fee, our site is made available free of charge.

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend, withdraw, discontinue or change all or any part of our site for business and operational reasons without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period.

You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

Our site is directed to people residing in the United Kingdom. We do not represent that content available on or through our site is appropriate for use or available in other locations.

Your account and password

You must keep your account details safe.

If you choose, or you are provided with, a username, password or any other piece of information as part of our security procedures to access a user account on our site, or to purchase products via our site, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user account at any time if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use or any of our other policies.

If you know or suspect that anyone other than you knows your username or password, you must promptly notify us at sales@rud.co.uk and change your password.

How you may use material on our site

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it.  Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

You are not permitted to use the names “RUD Chains Limited”, “RUD Chains” or any trade or service mark, business or domain name, design or logo which is used by us in connection with our business without our approval, unless it is part of material you are using as permitted under these terms.

No reliance on information

The content on our site is provided for general information only. It is not intended to amount to advice or information on which you should rely.

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.

We are not responsible for websites we link to

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

We have no control over the contents of those sites or resources.

User-generated content is not approved by us

Our site may include information and materials uploaded by other users of our site, including product reviews and blogs. This information and these materials have not been verified or approved by us. The views expressed by other users on our site do not necessarily represent our views or values.

If you wish to complain about information and materials uploaded by other users, please contact us.

Limitation of our liability

We do not exclude or limit our liability to you in any way where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors, and for fraud or fraudulent misrepresentation.

To the extent permitted by law, we exclude all conditions, warranties, representations or other terms that may apply to our site or any content on it, whether express or implied.

Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any products or services by us to you, which will be set out in our Terms and Conditions of Supply.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or any website linked to it.

If you are a business user:

  • We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
  • use of, or inability to use, our site; or
  • use of or reliance on any content displayed on our site.
  • In particular, we will not be liable for:
  • loss of profits, sales, business, or revenue;
  • business interruption;
  • loss of anticipated savings;
  • loss of business opportunity, goodwill or reputation; or
  • any indirect or consequential loss or damage.

If you are a consumer user: Please note that we do not intend for our site to be used for domestic and private use. You agree not to use our site for any such purpose and we shall have no liability to you for any loss you may suffer if you do use our site or rely on any of the information on it.

How we may use your personal information

We will only use your personal information as set out in our Privacy Policy ([LINK TO PRIVACY POLICY]).

Uploading content to our site

Whenever you make use of a feature that allows you to upload content to our site, or make contact with other users of our site, you must comply with the content standards set out in our Acceptable Use Policy ([LINK TO ACCEPTABLE USE POLICY]).

You warrant that any such contribution by you or via your account (whether directly or indirectly) does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

Any content you upload to our site will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you grant us a licence to use, store and copy that content and to distribute and make it available to third parties for any purpose.

We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or their right to privacy or any contractual arrangement between you.

We have the right to remove any posting you make on our site if, in our opinion, your post does not comply with the content standards set out in our Acceptable Use Policy ([LINK TO ACCEPTABLE USE POLICY]).

You are solely responsible for securing and backing up your content.

Viruses

We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

Rules about linking to our site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our site in any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

We reserve the right to withdraw linking permission without notice.

The website in which you are linking must comply in all respects with the content standards set out in our Acceptable Use Policy ([LINK TO ACCEPTABLE USE POLICY]).

If you wish to link to or make any use of content on our site other than that set out above, please contact us at sales@rud.co.uk.

Which country’s laws apply to any disputes?

If you are a business, the terms of this policy, its subject matter and its formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England.

If you are a consumer, please note that the terms of this policy, its subject matter and its formation are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction, except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland you may also bring proceedings in Scotland.

Last updated: February 2021